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Help With Media Files

  

This page is here to help with issues you maybe having when downloading the sermons or special music.

Most users should be able to just click the link and the audio should start to play within a few moments in your media player that is associated with .mp3 files. If you have a dial-up connection, please be patient, it could take a bit longer. If this doesn't work, try right-clicking the link and choose "Save as..." and save to your hard drive. Please check out the help topics below. If you continue having problems, please email the webmaster and we will try to help you out.

Please read through the Q & A section below as this may help you with an issue you may have.

  • How do I associate my .mp3 files with Windows Media Player?

We have found that for some reason most folks using Windows Media Player to play our files have less problems than with other players. To remedy this, associate your mp3 files with Windows Media Player as one user below explains. If needed, you can download the latest version:  Windows XP users, Windows Vista users 

Here is how one Windows Vista user associated his files:

First, Control Panel

Then, Default Programs

 

Choose, Set your default programs:

Now choose, Windows Media Player, then click, Set this program as default. This procedure is pretty much the same in Windows 7.

  • I'm having problems playing the file with Apple Quick Time:

Try associating your .mp3 file extensions with Windows Media Player as explained above.  Or if you can get by without Apple Quick Time, try un-installing it from your PC. We haven't found a better fix for this yet but if we do, we will update this section.

  • I'm getting a new window with "Page Not Found".

Sometimes we add the links to the sermons page before the sermons are fully uploaded to the server. If it's a fairly recent sermon and you encounter this problem, we suggesting waiting awhile and checking back a little later. If you are still getting the same message on the same link after a few hours, please email us so we can double-check to make sure the link is correct or we don't have a corrupt file.

  • Video Problem update.

We were having problems with users trying to download and/or view our videos. We recently corrected that by uploading our videos to YouTube first and then simply embedded the code so you can still view the videos right on our site pages.

 If you are experiencing a different technical issue, please let us know so we can either correct it if it's on our end or place a help topic on this page to help both you and others. Chances are if you're having a problem, someone else may be experiencing the same. Thanks for your input.

Our goal is to make this site as user-friendly as possible while at the same time glorifying Jesus Christ with our our time and resources. Check out our Internet Policy.